Uploading Content Basics

DISCO supports multiple non-media files in addition to audio and video files!

At a glance

You can upload these files just like any other by dragging them into the Playlist Creator or importing them. Once uploaded, they will have different icons indicating their type, or a preview in the case of images:

Supported file types

You can upload other files you use regularly, such as:

• spreadsheets
• text documents
• images
• PDFs

You can also add any combination of file types to a Playlist, and they'll be clearly labeled:

Files that generate previews

You can upload almost any file type, but we'll only generate previews for the following: 

• spreadsheets (.csv, .xls, .xlsx)
• text documents (.rtf, .doc, .docx. txt)
• PDFs
• images (.png, .jpeg, .bmp, .gif)

To preview a file, hover over the icon and click the eyeball:Please note some larger files may not generate previews.

We offer an AIFF to WAV / WAV to AIFF converter for users on select plans (Pro, Artist, Music Supervisor, and Enterprise).

At a glance

This feature gives you more flexibility with your content and saves everyone time when downloading multiple formats. It also makes it easy to deliver AIFFs, which are great, because, unlike WAVs, they carry metadata 🙌

How it works

When you upload a Track to your DISCO in one format (e.g. WAV), the converter will create a copy of that Track in the other format (e.g. AIFF), and vice versa. 

The two formats (AIFF and WAV) would then be available for you and your recipients to download.

Example

We uploaded a Track in AIFF format.
When we look at the download options for the Track, there is now a WAV version available.

Saving and downloading Tracks in other formats

There are three ways to do this:

From within your DISCO

1. Open the Track menu (⋮) and select Download track.
2. Select the format from the list.
   

From Track Share pages

1. Open either the Regular track URL or the Download track URL.
   
2. From the Track Share page, in the top-right corner, click the arrow next to the Download button.
3. Select an option from the drop-down to either Download or Save to DISCO.
   

From Playlist Share pages

1. Open the Public Playlist URL.
   
2. In the top right corner, select More formats and options.
   
3. Select the desired format(s) for the desired Track(s).
   
4. Click either the gray Save to DISCO button or the Download selection button.

You can easily drag and drop individual Tracks from iTunes/Apple Music into your DISCO, but the process is a bit different when importing entire Playlists.

At a glance

There are a few steps to complete on your end, and we can help with the rest! You'll first want to upload all your music contained in your iTunes/Apple Music Playlists into your DISCO. The quickest way to do this is using our DISCO Bulk Uploader tool.

Exporting your Playlists from iTunes/Apple Music

After uploading your music into your DISCO, follow these steps in iTunes/Apple Music:

1. Select File > Library > Export Library.
   
2. Save the XML file.
   
3. Zip the XML file.
   • On Mac, right-click the file and select Compress "library.xml".
     
   • On Windows, right-click the file and select Send To. Then select Compressed (zipped) folder.
4. Send the XML file to us at support@disco.ac. Be sure to provide us with the email address you use and the URL for the DISCO you'd like us to import the Playlists to.

Q: What is the maximum file size DISCO supports?

The maximum file size DISCO supports is 8GB. If you attempt to upload a file larger than 8GB, you'll see this Warning message:

Q: Which audio formats does DISCO support?

We offer full support for all of the major audio formats:

• MP3
• AIFF/AIF
• WAV
• M4A
• WMA

And partial support for these less common formats:

• FLAC
• AAC
• CAF
• ALAC

When you upload an audio file that's not an MP3 or an M4A, we automatically transcode an MP3 copy of your file for streaming purposes, but you can still access and share the original. Click here to read more about how DISCO handles audio formats.

Q: How does DISCO handle duplicate files?

There are a couple of different ways, depending on the scenario:

Scenario 1 - You're trying to upload duplicate files

By default, when you upload files (specifically MP3 and MP4 formats) to DISCO, we'll check them against any existing files in your DISCO that have the exact same Artist, Album, and Title metadata. If we find a match, the duplicate file(s) won't be uploaded. The upload won't progress, and instead, the existing file will be populated in the Playlist Creator.

If you'd like to have the de-duplication feature switched off, please contact our Support team.

Scenario 2 - You have discovered duplicate files in your DISCO

Some duplicate files will likely still find their way into your DISCO. The best way to clean them up is to merge them.

Q: Does DISCO support video as well as audio?

Yes! DISCO supports video as well as audio, both inside your DISCO and on the public Share pages you send to recipients. You can upload videos just like any other file by dragging them into the Playlist Creator or importing them.

Users on our Pro and Enterprise plans have the option to transfer their content from Source Audio into their DISCO using the steps below:

Step 1: Contact us to initiate the transfer

1. You can contact us via Chat (using the Support menu, which looks like a question mark in the bottom right corner of your DISCO), or by emailing onboarding@disco.ac.
2. We will then set up the transfer on our end and provide you with the details you'll need to initiate the transfer (refer to Step 4).

Step 2: Go to the Admin panel in your Source Audio

1. Log in to your Source Audio account and go to the Admin panel. From the left sidebar menu, choose File delivery.
   

Step 3: Add a New Recipient

1. From the File Delivery page, click the Add a New Recipient button on the right side.
   

Step 4: Enter the transfer details

1. From the Create a New Recipientpage, enter the following:
   • Preset: Custom
   • Name: DISCO
   • Email: deliveries@disco.ac
   • FTP info: SFTP
   • All other SFTP details: Use the details we provided to you when you first contacted us to initiate the transfer (refer to Step 1).
     
2. Once you've entered all the details, click Save and Configure Delivery.

Step 5: Enter the Metadata Delivery details

1. From the Configure your Deliveries to DISCO page, fill in the fields under Metadata Delivery. (Generally, the defaults can be used here.)
   

Step 6: Enter the File Structure details

1. From the Configure your Deliveries to DISCO page, fill in the fields under File structure to select the formats you'd like delivered. 
   
Note: DISCO supports one lossy format (i.e. mp3) and one lossless format (either AIFF or WAV) per Track, so please only send one of each. For lossless formats, we recommend AIFF because metadata can be written to it, unlike WAV. If you don't have AIFFs available, we suggest sending WAVs and MP3s so your artwork can be retained based on what is on the MP3 file. We will merge the WAVs and MP3s on our side.

2. Click Save and continue.

Step 7: Select the Metadata Fields

1. From the Metadata Fields page, choose the metadata fields you want to send to DISCO. 
2. The first field to add is Filename. Select Filename in the Source data dropdown, and then click + Add field below, at the bottom right of the panel:
   
3. Repeat this step for all the metadata you'd like to transfer to DISCO. The following fields in Source Audio have a direct match in DISCO: 
   • Artist
   • Album
   • Title
   • Genre
   • Track number
   • Composer
   • BPM
   • ISRC
   • Lyrics
4. Include any other metadata you'd like to transfer to DISCO, and we'll work with you to import this metadata into other fields within DISCO.
5. Click Save.

Step 8: Set up delivery

1. After saving your transfer details in the previous step, you'll be taken to the File Delivery index page. From there, click the Start batch delivery button on the right.
   
2. Checkboxes will appear next to the recipients you've set up. Select the DISCO recipient you just set up and click Create Batch Delivery.
   

Step 9: Select Files

1. From the Select Files to Send page, click Browse All at the top.
2. Check the boxes next to the catalogs you want to send.

Step 10: Confirm and send

1. You'll now see a confirmation screen, where you can confirm and start the transfer. It will show you a summary of everything you've set up so far. 
2. Under Total files, you'll see a summary of the total data being sent (Transfer for these deliveries), along with the amount of transfer data you have on your Source account (Transfer on your account).
   
3. Make sure the amount of data listed next to Transfer on your account is larger than the amount listed next to Transfer for these deliveries. If it's not, click the Transfer Purchases tab in the File Delivery admin section to purchase sufficient transfer data.
4. Once you have enough data for the transfer, review the summary:
   
5. In the last two fields, under Recipient Sending Options, select:
   • How to send: FTP the files
   • Notification: deliveries@disco.ac
6. To begin the transfer, click Send Files.

Step 11: Contact us again to confirm the transfer is complete

1. Email us at onboarding@disco.ac once you have completed the transfer.  We'll complete the import and get in touch about the next steps.

In this article, we'll cover the next steps after completing the transfer of your Source Audio content to DISCO.

At a glance: Next steps

After you've contacted us at onboarding@disco.ac to confirm the transfer is complete, we will do the following on our end:

1. Import your Source Audio Files into your DISCO.
2. Merge your Source Audio files with identical Filenames into individual DISCO Tracks.
3. Map the Track metadata from your Source Audio files to your DISCO Tracks.
4. Organize Tracks with identical Album metadata into Playlists titled with that Album name so you can easily find them in your DISCO.

Merging your Source Audio files into individual DISCO Tracks

Individual Tracks in DISCO can support multiple audio file formats. To help streamline your DISCO, if any of your Source Audio files have identical original and optimized Filenames (WAV or AIFF + MP3), we will merge them into single Tracks for you. Both formats will be preserved and associated with the single Track.

Example:

In your Source Audio, you had two files with the Filename "Lost inside the Dream", one in WAV format and one in MP3 format. After we merge these in your DISCO, you will see one Track titled "Lost Inside the Dream" with two formats available: WAV and MP3.

When it comes time to share Tracks from your DISCO with others, you can control which formats are available for download.

Mapping your metadata from Source Audio to DISCO

Below is a list of the metadata fields we will map from Source Audio to your DISCO (if provided):

If you need additional fields not covered by the above, please reach out to us at onboarding@disco.ac.

Organizing Tracks with the same Album Name into Playlists

To help streamline your DISCO, if any of your Source Audio files have an identical Album name, we will organize them into a single Playlist with that same Album name.

Example:

In your Source Audio, you had six files with the Album "Lost & Found." In your DISCO, you will see a Playlist titled "Lost & Found" containing these six Tracks.

Additional resources and support

Along with our Support Center, we have lots of great content (including video courses) in our School of DISCO.

You're also welcome to contact us at onboarding@disco.ac with any questions or concerns. We're happy to help!