Updated Articles

  1. Video streaming and downloading issues

    I uploaded a video, but when I stream it seems glitchy, choppy, or stalls. This sometimes occurs when MP4 videos are uploaded to DISCO without being fully optimized for playback. MP4 is the default video format we use for streaming in web brows...
  2. Clearing Local Storage in your web browser

    This troubleshooting step can help to clear up intermittent issues when performing actions in DISCO. At a glance If you experience an issue with saving your work or performing some other action in DISCO, and you see this "Local storage unavail...
  3. Feature Guide: Inboxes

  4. Insights: Generating Reports

    Using Reports , you can gather data about your Playlists and the Tracks within them. At a glance Reports are generated at the Playlist level and can be customized using basic reporting fields, Filters , and More Options to see things like:...
  5. Definitions of Type Track tags

    All Track tags in DISCO , including both pre-set and custom, must be assigned to a Category: Genre Instrument Lyric themes Mood/feel Tempo Type Vocals In this article, we'll review each of the Track tags in the Type cate...
  6. Using the DISCO Bulk Uploader tool

    The DISCO Bulk Uploader tool is a great option for uploading a large amount of Tracks (100+) into your DISCO.   It's especially useful when uploading your music collection for the first time! At a glance The DISCO Bulk Uploader tool is ...
  7. Issues with the DISCO Bulk Uploader

    Below are some helpful tips and troubleshooting steps to try if your uploads in the DISCO Bulk Uploader aren't working properly. If you've already tried these steps without success, or none of these issues apply, contact our Support team and we'...
  8. Q: How do I re-order my Channels?

    Q: How do I re-order my Channels? On the left sidebar of your DISCO, scroll down to Channels . Click the sort icon and choose an option from the menu, or select  Custom to click and drag to re-order the Channels. ...
  9. Q: Can I copy the tracklist from my playlist?

    Q: Can I copy the tracklist from my playlist? Yes! It is very easy to do this. Open the Playlist menu (⋮) and select Share . From the Share Playlist page, select the  Copy List tab. Click the Copy tracklist button. You c...
  10. Catalogs: Creating Catalogs and managing published content

    You can have multiple Catalogs in your DISCO. Creating a new Catalog On the left sidebar of your DISCO, under Discovery Suite , select Catalogs . From the Catalogs page, click the  Create new catalog button in the top-right. Add a N...