Updated Articles | DISCO Support Center

Getting Started: Your security responsibilities as a DISCO user

Last Updated: 09/22/2025 in Getting Started Guide

Understand your security responsibilities in DISCO—from password practices to account safety—to keep your content protected.
Tracks are stuck on "Transcoding..." during upload

Last Updated: 09/22/2025 in Having an issue?

If your track upload is stuck on “Transcoding…,” this guide helps you troubleshoot and resolve the delay fast to keep your workflow moving.
Complete list of DISCO pre-set Track tags

Last Updated: 09/22/2025 in Organizing & Searching Content Playlist & Track Tags

Browse the full list of DISCO’s pre-set track tags to streamline your tagging workflow and ensure consistent metadata across your account.
Enabling third-party storage in your web browser

Last Updated: 09/22/2025 in Having an issue?

Learn how to enable third-party storage in your web browser to resolve local storage access errors. Step-by-step instructions for Google Chrome and more.
Managing file formats for Track and Playlist downloads

Last Updated: 09/22/2025 in Managing Tracks & Metadata Streaming & Downloading Tracks

See how to control the file formats available for Track and Playlist downloads in DISCO, including WAV, MP3, and more.
Managing file formats for Track and Playlist downloads

Last Updated: 09/22/2025 in Managing Playlists Streaming & Downloading Playlists

Manage which file formats your users can download in DISCO—set preferences for WAV, MP3, FLAC, and more.
Q: What happens after an email is scheduled?

Last Updated: 09/22/2025 in Content Sharing & Analytics Feature Guide: Email Creator

Learn what occurs behind the scenes after scheduling an email in DISCO, including delivery and stat tracking.
Q: Why is the default domain @disco-mailer.net when I send an Email Creator campaign?

Last Updated: 09/22/2025 in Content Sharing & Analytics Feature Guide: Email Creator

Understand why your Email Creator campaigns are sent from @disco-mailer.net and how to set up a custom domain.
Q: Will I receive confirmation that a scheduled email was sent successfully?

Last Updated: 09/22/2025 in Content Sharing & Analytics Feature Guide: Email Creator

Learn how DISCO confirms whether a scheduled email has been sent successfully and where to find that info.
Q: What if I change my mind about a scheduled email and want to send it right away instead?

Last Updated: 09/22/2025 in Content Sharing & Analytics Feature Guide: Email Creator

Find out how to change a scheduled email’s timing and send it immediately from DISCO’s Email Creator.